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Help Center › Workspaces

How workspaces work

If you've used Slack, Notion or Google Workspace, the mental model will be familiar: one account, many workspaces.

#The pieces

  • Account (you) — your email, password, 2FA setting, locale preference and theme. Travels with you across every workspace.
  • Workspace (the team) — its own name, members, apps, billing and data. Workspaces are independent: data, settings and subscriptions do not bleed between them.
  • Membership — the link between your account and a workspace plus the role you have there (Admin or User).

#What this looks like in practice

Same email, three workspaces:

  • Acme Consulting — you registered it, so you are the Owner (implicit attribute, not a role).
  • Beta Studios — a partner invited you with the Admin role.
  • Gamma Co. — another partner invited you with the User role.

You sign in once and switch between them from the profile menu (avatar top-right). Apps you activate in one workspace don't affect the others.

#Switching workspaces

  • Profile menu (avatar top-right) → click the workspace name inside the menu, or click the Switch ⇄ link next to it.
  • Direct URL — workspace selector opens the picker with every workspace you belong to, along with your role in each.

#Owner vs Admin vs User

  • Owner — implicit, exactly one per workspace. The user the platform recognises as the registered owner. Owner is not a role you can assign. Ownership transfer is planned for a future release and is not currently available through the UI or support. The owner's membership must retain at least an Administrator role and cannot be removed.
  • Admin — a role granted via the invite flow. Manages members, workspace settings, and app access for other members.
  • User — a role granted via the invite flow. Standard member. Uses the apps they have been granted access to.

There is no separate Operator or Viewer role at the workspace level. Per-app role granularity (Operator, Viewer, custom) is defined by each app and applied when the Owner grants access to that specific app — see Grant team access to an app.

#Billing is per workspace

Each workspace has its own subscription. When you upgrade to a paid plan, you're upgrading that workspace, not your account. If you own two workspaces, each one has its own plan and bill.

The platform plan (Free / Starter / Pro / Enterprise) also caps how many workspaces you can own and how many members each workspace can have — see Your first workspace.

App billing is separate. An app license belongs to the owner account and can be activated in every workspace that account owns without buying the same app again. The app keeps one effective plan across those activations, while each workspace keeps its app data and member access isolated.

#Privacy between workspaces

Workspaces are sandboxed. Members of Acme Consulting never see anything from Beta Studios — not the user list, not invoices, not the audit log. The only thing tying them together is you, appearing in both with whatever role each one gave you.

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